Priority Service Register (PSR)
Priority Service Registration
You may be eligible for Priority Service Registration if:
- you are of pensionable age
- you are pregnant or living with children under 5 years old
- you have a hearing or sight condition
- you are recovering from an injury or have recently come out of hospital
- you have a long-term medical or mental health condition
- you are disabled
- you have extra communication needs (e.g. English is not your first language)
- you have experienced a recent bereavement, break-up, or job loss
You may use this same form to register neighbours or family members. Please get their consent before providing their data.
You only need register once, here, to be covered for Electricity, Gas and Water outages.
The data you provide be held by Good Neighbours Network, SGN and their partners, solely for the purposes of processing your registration.
Home and Well referrals
Here’s where you can refer yourself or a client, neighbour or family member to Citizens Advice for the Home and Well service.
A friendly local adviser will then make contact.
They offer advice and support that is not means tested so no matter what is on your mind they will ensure you are able to access what is available to you.
