Once a referral is made a specially trained will assist the client with:
- Energy/water tariff advice
- Priority Service Registration (PSR) – a service that will ensure the patients will receive additional support should they receive a power cut or water shortage
- Income maximisation
- Provide a complete wrap-around/signposting service – referring to community and other organisations for a range of social issues
The project combines all the elements of helping clients with fuel/water poverty and identifying PSR cases, whilst also providing a more holistic approach and signposting clients to services helping to tackle additional issues such as housing, employment and relationships.
Visit Citizens Advice Hampshire for more information.
